Position title
Administrative Assistant

Pillars of Wellness is seeking a well-organized and tech savvy individual with experience in medical billing. Essential responsibility would include answering phones, scheduling appointments and working with our billing department to streamline billing into our EMR system.

Pillars is a rapidly growing mental health startup setting the standard for excellence in the mental wellness space. Our rapid growth continues to create new opportunities as we continue to push for better care for our clients seeking treatment for anxiety, depression, trauma, substance use, and other co-occurring conditions and better employment experience for our staff.


Reporting to the executive assistant, the administrative assistant is responsible for scheduling appointments, running insurance verifications, handling company mail, communicating with other department leads, and assisting with billing tasks.

Other responsibilities will include:

  • Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
  • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
  • Following up on unpaid claims within the standard billing cycle time frame.
  • Obtaining referrals and pre-authorizations as required.
  • Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
  • Setting up patient payment plans and work collection accounts.
  • Scheduling appointments and other administrative work.

We are seeking someone with experience in administrative tasks as well as medical billing; knowledge of insurance guidelines; competent use of computer systems and electronic medical records; ability to multitask; effective communication skills.

Job Benefits

The benefits of working at Pillars for our full time employees includes a competitive total compensation package, including:

  • IRA with a 3% company match
  • 40 hours of flex PTO - increased with years of employment
  • 10 - Paid Holidays
  • 3 - Paid “Wellness Days”
  • Flexible schedule
  • Work from home opportunities
  • Competitive Salary compensation
  • Mission led and purposeful work
  • Supportive Environment
  • Fulfilling Workplace
  • Career and Organizational Growth Opportunities
Employment Type
Job Location
Merrillville, Indiana
Base Salary
$12-$17 Per hour
Date posted
December 29, 2021
Valid through
August 1, 2022
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Position: Administrative Assistant

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